When you book an appointment that time is specifically reserved for you. Last minute cancellations or changes can greatly affect our business & our Stylists as they are hard to fill and result in a loss of income, as well as a wasted time slot on our schedule where another client could have been booked. Please be conscious of the following when securing your appointment time:
All new Hair Extension clients will require a NON-REFUNDABLE RETAINER retainer to secure an appointment. This amount will be deducted from your total amount on your appointment day. It is transferable if your appointment is rescheduled within the allotted time, but not refundable.